Emergency Procedures
Market Manager Cell Phone: 1-855-900-3276
Market Addresses, Muster Stations and Manager Contact
Specific Market Details
Market | Address | Manager | Muster Station |
Riley Park | 50 E 30th Ave | Bree Hayden | Lawn between market and washrooms |
Trout Lake | 2100 Block 13th Ave | Hannah Megally | Soccer field east of market (between market and vendor parking) |
Kitsilano | 2690 Larch St | Caroline Pollock | Softball backstop NE of market by 10th Ave |
West End | 1100 Block Comox St | Robert Tucker | Lord Roberts Parking Lot (Vendor Parking) |
Mt Pleasant | 2300 Guelph St | Laura Gibson | Brewery Creek Garden at NE corner of Dude Chilling Park (by water spigot) |
Downtown | 750 Hornby St | Ophelia Bar-Lev-Wise | Art Gallery North Staircase |
False Creek | 88 Pacific Blvd | Katie Simmons | Gate C (vendor vehicle entrance/exit) |
COVID-19 Updates
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Inclement Weather Policy
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First Aid Emergencies
All market managers have first aid training and the Information Booth is equipped with a First Aid Kit. In case of serious medical emergency:
- Assess the situation
- Call 9-1-1 and contact the manager
- Help maintain buffer around injured person and keep them comfortable
- Emergency Marshals* look out for emergency personnel and direct them to the scene
Lost Children
VFM has a procedure for dealing with lost children.
- Direct guardian to Information Booth
- If authorized, manager shares name and description of child with vendor community
- VFM community searches inside the market and guardian searches outside market
- If child is not found immediately, manager contacts 9-1-1
If you find a child without a guardian, please bring them to the Information Booth or stay with them and contact the market manager
Evacuation
Manager may initiate an evacuation without tear-down procedures. If you hear 3 blasts:
- Leave everything and calmly ensure all your personnel evacuate to muster station
- If safe to do so, Emergency Marshals* remain at exits to prevent shoppers from entering the area
- Manager clears market area of people and directs vendors to muster station
- Assistant Manager holds vendor, volunteer and staff roll-call at muster station
- Manager will signify return to operations after receiving all-clear from emergency personnel
*Emergency Marshals: Vendors situated at market exits. Responsible for keeping shoppers out of the market in case of evacuation and/or directing emergency personnel to scene.