VFM Online Orders – UPDATE!
We’re launching the next phase of VFM Online Ordering – making it easier for you to connect with vendors and pickup up your orders quickly and safely.
Our online ordering platform, Local Line, is now divided into separate market stores. This change will make it easier for you to look up your favourite vendors and the freshest market finds.
PICKING UP AT MARKETS
We’ve heard you and we know it’s frustrating waiting in the main entrance lineup when you’ve already ordered online. We’re making it easier for you to grab and go with orders you’ve made in advance.
Online Order Pickup Spots at Select Markets
At Online Order Pickup Spots, you’ll find a tent, table and instructions on how to proceed. Once you arrive, contact your vendor(s) via call or text. They will bring your order(s) directly to you, no need to wait in the main lineup! Please respect physical distancing at all times while waiting.
All communication happens between you, the shopper, and your vendor(s), not the Vancouver Farmers Markets. At this time we’re able to operate VFM Online Orders as an online farmers market, not an aggregated pick-up point. We centralize the order information and bring producers directly to your neighbourhood; you keep your transactions and relationships with your favourite vendors!
Online Order Pickup Spot – located in the north driveway entrance to the market. Please go directly to the Online Order Pickup Spot, contact your vendor(s) and wait for your order(s) to be brought to you. Please respect physical distancing while waiting.
Online Order Pickup Spot – located on the grass bank behind the main entrance. Please go directly to the Online Order Pickup Spot, contact your vendor(s) and wait for your order(s) to be brought to you. Please respect physical distancing while waiting.
Skip the Line at other Markets
We know the main entrance lineup can be long at Trout Lake and the West End. Once you have ordered online, you can skip the line and pickup directly from vendors.
Online shoppers may access vendor tents from the alley side, or from the park side, off the sidewalk.
Online shoppers may access vendor tents from the sidewalk on Comox Street.
Please be respectful of vendors, who are often busy, and mindful of physical distancing at all times when picking up.
Main St Station and Mt Pleasant
We will continue to ask that you access the market via the main entrance, even if you have ordered online. Wait times at these two markets have consistently been less than 10 minutes.
Online Order Pickup Spots may also be used for CSA pickups, as well as pickup of orders that you may have placed using a vendor’s own website or other shopping platform. Please contact us or speak to any of our market managers if you have any questions.
READY TO ORDER?
Here’s what happens next:
- Review our Shopper FAQ to make sure VFM Online Orders fits your shopping needs.
- Click HERE to register your account. It only takes 2 minutes to sign up.
- Once you register, you’ll be taken to our online store where you can submit your first order.
VFM Online Orders continues to improve but is still a new service for everyone – staff, vendors, and shoppers, alike! While we’re working hard to adjust to changing needs during the COVID-19 crisis, both online and at the markets, we ask for your patience as we work out any hiccups in the coming days and weeks.
If you have further questions, please see our Shopper FAQ or email email@example.com. We look forward to serving you through VFM Online Orders and thank you for your continued support of our farms and producers!